Terms & Conditions

Silver Palm Investigations ("Silver Palm," "we," "us," or "our") is an independent private investigative agency serving clients throughout the State of Florida. All investigative services are performed in accordance with applicable Florida law, including Chapter 493, Florida Statutes.

This website is provided for general information about our services and as a means for prospective clients to contact us. You agree to use this website only for lawful purposes and not to attempt to disrupt, interfere with, or gain unauthorized access to the website or related systems.

Content on this website — including text, imagery, branding, and design — is the property of Silver Palm Investigations and may not be copied or republished without our written permission.

The information on this website is general in nature and is not legal advice. Silver Palm Investigations is not a law firm and does not provide legal representation. If your matter requires legal advice, please consult a licensed attorney.

An investigative engagement begins only when we have confirmed the scope of work and the applicable rate with you. Unless otherwise agreed in writing, services are billed at the rates quoted before work begins — for example, our $100 flat rate for standard skip tracing. We do not begin chargeable work without your approval of the quoted scope and price.

Investigative research depends on the availability of lawful records and information sources. While we apply methodical, professional effort to every case, we cannot and do not guarantee that any specific information will be found or that any particular outcome will be achieved. Quoted rates for services such as skip tracing reflect the work performed, not a guaranteed result.

Reports, research, and other work product we deliver are provided for your lawful personal or business use. You agree not to use information obtained from us for any unlawful purpose, including harassment, stalking, discrimination, or any purpose prohibited by federal or Florida law. We may decline any request that we believe would violate the law or the rights of others.

We treat the details of your inquiry and the work performed on your behalf as confidential and share them only as needed to perform the services or when required by law. Please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of information sent through this website.

To the fullest extent permitted by law, Silver Palm Investigations is not liable for indirect, incidental, or consequential damages arising from your use of this website or our services. Our total liability for any claim relating to services performed is limited to the amount you paid us for the service giving rise to the claim.

These terms are governed by the laws of the State of Florida. Any dispute relating to this website or our services shall be resolved in the courts of the State of Florida.

We may update these terms from time to time. The "last updated" date at the top of this page reflects the current version, and continued use of this website after changes are posted constitutes acceptance of the revised terms.