Legal
Discretion isn't just how we work — it's how we handle your information.
This Privacy Policy describes how Silver Palm Investigations ("Silver Palm," "we," "us," or "our") handles information collected through this website and in the course of our investigative work. By using this website, you agree to the practices described here.
The only information we collect is what you choose to give us. When you submit our inquiry form, we receive the details you provide: your name, email address, phone number (if offered), the service you're asking about, and the description of your situation.
Like most websites, our hosting may also automatically record standard technical logs — such as your browser type, the pages you visit, and the date and time of your visit — used for security and site operation.
We use the information you provide for one purpose: to respond to your inquiry and, if you become a client, to perform the investigative services you engage us for. We use your contact details to communicate with you about your case and nothing else.
We do not sell, rent, or share your personal information with advertisers or data brokers. Information is shared outside the agency only when necessary to perform a service you've authorized, or when required by law.
Discretion is central to our profession. The fact that you contacted us, the details of your inquiry, and any work we perform on your behalf are treated as confidential. We discuss case information only with the personnel involved in your matter, and we retain case records only as long as needed to perform and document the services, or as required by law.
This website does not use advertising cookies or third-party tracking pixels. We keep the site intentionally lightweight: no ad networks, no cross-site behavioral profiling. Any cookies or similar storage present are limited to what is strictly necessary for the website to function.
We take reasonable administrative and technical precautions to protect the information you share with us. That said, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid sending highly sensitive details through the inquiry form before we've spoken.
You may ask us at any time what information we hold about you from a past inquiry, ask us to correct it, or ask us to delete it, subject to any records we are required to keep for legal or professional reasons. To make such a request, contact us using the details below.
This website is operated in the State of Florida and this policy is governed by Florida law. Florida residents may have additional rights under applicable state privacy statutes.
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the current version. Continued use of this website after changes are posted constitutes acceptance of the revised policy.
Questions about this document? Call (689) 388-6500 or use the inquiry form on our homepage.